Thank you for shopping with EL Rincon De La Nena. We are committed to providing you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy for details on delivery times, costs, and other important information.
1. Shipping Destinations
We currently ship to locations within the United States and select international destinations. If your location is not included, please contact our customer support team for assistance.
2. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped. Please allow additional time for orders placed during peak seasons or promotional events.
3. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Delivery estimates are as follows:
Domestic Shipping (U.S.):
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1-2 business days
International Shipping:
Standard International Shipping: 7-21 business days
Expedited International Shipping: 5-10 business days
Please note that these delivery times are estimates and may vary depending on your location and any unforeseen shipping delays.
4. Free Shipping
We offer free standard shipping on all domestic orders over $75. This offer applies automatically at checkout.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your shipment through the carrier’s website.
6. Shipping Address Accuracy
Please ensure that your shipping address is complete and accurate to avoid delays or lost packages. EL Rincon De La Nena is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately after placing your order.
7. Shipping Restrictions
Certain products may have shipping restrictions based on local laws and regulations. We will notify you if there are any issues shipping your order to the provided address.
8. Customs, Duties & Taxes
For international orders, all customs fees, duties, and taxes are the responsibility of the customer. EL Rincon De La Nena is not responsible for any additional charges that may apply after your order has been shipped.
9. Lost or Damaged Packages
EL Rincon De La Nena is not responsible for packages lost or damaged in transit. If your package is lost or arrives damaged, please contact the shipping carrier directly to file a claim. We will assist you in providing any necessary information for your claim.
10. Contact Us
If you have any questions about our shipping policy, please contact our customer support team:
